Terms of Service | Pharmacy Weight Loss Workington
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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Workington

Pharmacy Weight Loss Workington
GPhC Registration No: 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our services. By using our website or placing an order, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Workington is a GPhC-registered online pharmacy operating in Workington, UK. We provide clinically supervised weight loss consultations and prescription medication services. Our pharmacy is regulated by the General Pharmaceutical Council (GPhC No. 9012511).

2. Eligibility

Our services are available to individuals who:

We reserve the right to decline any request for treatment if, in the clinical judgement of our pharmacist or prescriber, it is not appropriate or safe to do so. Providing false or misleading information in your health assessment may result in immediate termination of your account and could pose a serious risk to your health.

3. Prescriptions

All prescription medications are issued only following a clinical assessment. A prescription will be generated solely at the discretion of our registered prescriber. We do not guarantee that a prescription will be issued following your consultation.

Prescriptions issued are valid for the treatment course specified and may not be transferred or used at a third-party pharmacy without prior arrangement. You must inform us of all current medications and medical conditions before and during treatment.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely. Prices displayed on our website are inclusive of VAT where applicable.

We reserve the right to amend pricing at any time. Any changes will not affect orders already confirmed and paid for. If a pricing error occurs, we will contact you before processing your order.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, delivery will be made within 1 working day. Delivery timescales may be affected by factors outside our control, including postal service delays or adverse weather conditions.

Medications are dispatched in discreet, secure packaging to your nominated UK delivery address. It is your responsibility to ensure someone is available to receive temperature-sensitive items where required. We are not liable for failed deliveries due to incorrect address details provided by you.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched by contacting us promptly. Once a prescription has been generated and the medication dispatched, we are unable to accept returns or provide a refund, in accordance with the Human Medicines Regulations 2012.

If you receive a damaged or incorrect item, please contact us within 48 hours of receipt and we will resolve the matter promptly.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for face-to-face medical care. If you experience a medical emergency or serious side effects, contact 999 or attend your nearest A&E immediately.

Weight loss medications carry risks and benefits that will be discussed as part of your consultation. It is your responsibility to read all patient information leaflets supplied with your medication and to follow the dosage instructions provided.

8. Data Protection

We process your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely to provide and improve our services. We aim to respond to all data-related enquiries within 48 hours. Please refer to our Privacy Policy for full details.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. The current version will always be available on our website. Continued use of our services following any changes constitutes acceptance of the updated terms.

If you have any questions about these terms, please contact us via the details provided on our website.